Frequently Asked Questions
We've put together a list of questions we're often asked, along with our answers, to make things a little easier for you. Have a read through, and if there's anything else you'd like to know, just send us a message or give us a call. We'd love to help!
What services do you provide?
We take care of everything from venue management to event styling and décor to full planning and coordination. That includes things like, custom backdrops, tablescapes, balloon designs and personalised items such as acrylic signs etc. that make your event unique. We also offer invitation design, party bags, cakes and even entertainment for the kids' parties. We can be as hands-on as you need.
Can you help with small and large events?
Yes absolutely. We have worked on everything from intimate gatherings to much larger events, and we approach each one with the same level of care and attention to detail. Whether it's a small birthday party at home or a big celebration in a venue, we'll make sure everything is beautifully styled and runs smoothly. If you're unsure what level of support you need, we can chat through the details and find the best option for you.
What areas do you cover?
We are based in Horsham, West Sussex but travel up to an hour for our clients to other areas. Our larger packages we usually include event coordination where we will stay for the duration of the event. Please do get in touch if you are unsure.
How long does it take you to set up?
We ask for a minimum of 2-3hrs for our basic package due to the level of detail involved in our work - this includes unloading the van as well as photographing the set-up.
As an example, we would require 1hr to set-up a sequin wall, 45mins for the balloons and an additional 1hr for any table decorations.
How long should I book the venue for?
For most of our full service packages, we recommend booking the venue for at least 6 hours. This gives us 2-3hrs to set everything up beautifully, 2hrs for the actual event and around 1hr to pack down and leave the space clean and tidy. If you're unsure about timings, we'd be happy to have a chat through the details and help figure out what works best for your event.
How far in advance should I book?
We recommend booking as early as possible, especially for weekend events. Popular dates can book up quickly, so we suggest getting in touch at least 6-8 weeks in advance. That said, we do occasionally accommodate last-minute requests so it's always worth asking!
Do you require a deposit?
Yes. Once an estimate has been agreed, we require a non-refundable £100 booking fee to secure your event date. This gives us the go-ahead to begin work on your event.
"You can't use up creativity, the more you use the more you have."
Maya Angelou
What Our Clients say
Rose made us a beautiful cake for my sons first birthday! It was absolutely delicious, I’ve never tasted cake so good!! The attention to detail in the design was incredible, it was perfect and everything we asked for! Such a professional lovely lady. I would highly recommend! You won’t be disappointed. Thank you!
